Grand Hyatt Dubai Resort & Waterpark

النص الأصلي للفندق — الإنجليزية

All guests and visitors must be registered at the front desk with physical ID. Acceptable forms of identification include Emirates ID, GCC ID for GCC nationals, and a passport. A UAE driver's license is only accepted for UAE nationals. Soft copies are not accepted for any of the above forms of ID. || A damage deposit of AED 1,500 is required upon arrival and will be collected by credit card. The deposit will be refunded via credit card subject to an inspection of the property Early departure will incur in full stay charges. || All special requests are subject to availability and additional charges may apply. || All bookings that include the night of December 31st, the following compulsory charges apply: AED 1,900 per adult and AED 800 per child (ages 6-11) on December 31st. Please note the New Year’s Eve Deposit Policy: a non-refundable deposit of 100% of the total stay is required, which includes the mandatory Gala Dinner charges. This deposit will be collected 30 days prior to arrival. || Any guest 12 years or older will be considered an adult and subject to adult pricing. Additional unregistered guests are not allowed at the property. || Waterpark access will depend on the number of nights booked. For example, a 1-night stay entitles the guest to one access either after check-in or before check-out.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

عند أي اختلاف، يُعتمد النص الأصلي.

النص الأصلي للفندق — الإنجليزية

Excellent waterpark for children

Great location (close to airport/Business Bay)

Family-friendly resort with on-site facilities

Friendly and helpful staff (many mentions)

Clean and spacious rooms (many mentions)

Multiple restaurants and good dining options

Good pool and well-equipped gym

Convenient for stopovers/near attractions

النص الأصلي للفندق — الإنجليزية

Poor soundproofing and noise from neighbouring rooms/events

Occasional unhelpful reception staff / wrong room allocated

Air conditioning issues (rooms reported as hot) and warm fridge

Some guests found the breakfast buffet limited or cold

Parts of the hotel reported as aged or in need of upkeep