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Swissôtel Makkah
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955, Makkah, Saudi ArabiaShow on map
Accor · Hotels
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Rooms and prices
Getting room prices…
Facilities
- 24-hour front desk
- Accessible airport shuttle
- Accessible shuttle
- Airport transportation - pickup (surcharge)
- Free WiFi
- No accessible airport shuttle
- No accessible shuttle
- Annual carbon offsets
- At least 80% of all lighting comes from LEDs
- ATM/banking
- Banquet hall
- Biodegradable/compostable stirrers
Hotel rules
- No children
- No pets
Check-in instructions
The hotel's own text — English
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Front desk staff will greet guests on arrival at the property.
Pets
The hotel's own text — English
Pets not allowed
In case of any difference, the original text prevails.
Sustainability Certifications
The hotel's own text — English
Property confirms they are implementing guest safety measures
In case of any difference, the original text prevails.
Pets
The hotel's own text — English
Service animals not allowed
In case of any difference, the original text prevails.
Sustainability Certifications
The hotel's own text — English
Green Globe
In case of any difference, the original text prevails.
Noise policy
The hotel's own text — English
Noise-free rooms not guaranteed
In case of any difference, the original text prevails.
Check-in & Check-out
The hotel's own text — English
Contactless check-out is available
In case of any difference, the original text prevails.
General
The hotel's own text — English
Gloves are available to guests
In case of any difference, the original text prevails.
General
The hotel's own text — English
Guests are provided with free hand sanitizer
In case of any difference, the original text prevails.
Food & Beverage
The hotel's own text — English
No alcohol served onsite
In case of any difference, the original text prevails.
General
The hotel's own text — English
Staff temperature checks are conducted regularly
In case of any difference, the original text prevails.
General
The hotel's own text — English
Masks are available to guests
In case of any difference, the original text prevails.
Sustainability Certifications
The hotel's own text — English
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
In case of any difference, the original text prevails.
Food & Beverage
The hotel's own text — English
No alcohol allowed onsite
In case of any difference, the original text prevails.
General
The hotel's own text — English
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
In case of any difference, the original text prevails.
General
The hotel's own text — English
Staff wears personal protective equipment
In case of any difference, the original text prevails.
General
The hotel's own text — English
Temperature checks are available to guests
In case of any difference, the original text prevails.
General
The hotel's own text — English
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
In case of any difference, the original text prevails.
General
The hotel's own text — English
Social distancing measures are in place
In case of any difference, the original text prevails.
General
The hotel's own text — English
Professional property host/manager
In case of any difference, the original text prevails.
General
The hotel's own text — English
Protective clothing is available to guests
In case of any difference, the original text prevails.
Important information
The hotel's own text — English
Only Muslims are allowed to enter the holy cities of Mecca and Medina. Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property. Couples wishing to share a room must provide proof of marriage. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Alcohol is not served or permitted at this property. Contactless check-out is available. A deposit may be required at the property.
In case of any difference, the original text prevails.
About the hotel
About the hotel (the hotel's own text, in English)
Luxurious Accommodations
Stay in one of the 1487 air-conditioned rooms with complimentary wireless internet and private bathrooms with toiletries.
Dining and Drinking Options
Enjoy a meal at the restaurant, sip your favorite drink at the bar/lounge or opt for 24-hour room service. Buffet breakfasts are served daily for a fee.
Location
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955, Makkah, Saudi Arabia
Show on mapGuest reviews
9.0 / 10 · Excellent · 201 reviews
- Cleanliness9.2
- Service8.8
- Location10.0
- Rooms8.0
- Facilities8.0
- Value for money9.0
- Food and drinks9.0
- Overall10.0
What guests liked
The hotel's own text — English
Excellent location very close to Masjid al-Haram with direct access
Attentive and friendly staff (several positive mentions)
Clean and comfortable rooms
Good value for money
Convenient access via Abraj Mall/Clock Tower
Breakfast/buffet and food praised
What guests disliked
The hotel's own text — English
Rooms and bathrooms described as small and sometimes outdated
Reports of rude restaurant manager and poor front desk/refund handling
No spa (noted as a negative)
Cleaning service and room service can be slow
Hotel overview
Swissôtel Makkah is a 5-star hotel in Makkah, Saudi Arabia, part of Accor. Guests rate it 9.0 out of 10 (Excellent), based on 201 reviews. Address: King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955.
Check-in is from 16:00 and check-out is until 12:00. Amenities include 24-hour front desk, Accessible airport shuttle, Accessible shuttle, Airport transportation - pickup (surcharge), Free WiFi and No accessible airport shuttle.
Frequently asked questions
What are the check-in and check-out times at Swissôtel Makkah?
Check-in is from 16:00 and check-out is until 12:00.
Are children welcome at Swissôtel Makkah?
No children.
Are pets allowed at Swissôtel Makkah?
No pets.
How do guests rate Swissôtel Makkah?
It is rated 9.0 out of 10 from 201 guest reviews.
What amenities does Swissôtel Makkah offer?
24-hour front desk, Accessible airport shuttle, Accessible shuttle, Airport transportation - pickup (surcharge), Free WiFi, No accessible airport shuttle, No accessible shuttle, Annual carbon offsets, At least 80% of all lighting comes from LEDs, ATM/banking, Banquet hall and Biodegradable/compostable stirrers.
