Ticket status — online lookup

See your ticket's status right now with the booking code or ticket number and your last name. For anything else, our support desk is with you around the clock.

See your ticket status right now

Enter the booking code or ticket number with the passenger's last name to see the booking's status and each ticket. A refund request's status is on the same page.

Track online

Changes or cancellations?

Date changes, cancellations and refunds go through our support desk; send your ticket number on WhatsApp and we explain the options.

Message on WhatsApp

Right now

Three ways that work today

Have a booking or a ticket? Any of these gets it sorted.

  • Support desk on WhatsApp

    Send your booking or ticket number; we help you right there.

    +968 74116797

    Chat on WhatsApp
  • Traveller account

    Everything you bought online from SKY LINE, in one place:

    • My international flights
    • My stays
    • Support tickets
    Sign in
  • Contact page

    Our Muscat office, hours, email and phone.

    Contact us

Ticket status tip

The 13-digit ticket number is on your e-ticket. If the tracking page does not find it, send the number to our desk and we tell you its status right there.

Track online

Open at SKY LINE

Available right now

Frequent questions

Frequent questions about tickets

What do I need to see a ticket's status?

The booking code or the ticket number, and the passenger's last name.

How do I change the date or cancel?

Send the ticket or booking number to our support desk on WhatsApp; we explain the fare's conditions and the options right there.

Where is my refund request?

On the tracking page, under «Refund status», with your reference and last name.